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Business Terms

Permanent Terms & Conditions

​1. DEFINITIONS AND INTERPRETATION

1.1 In these Terms the following definitions apply:

Agency means Auxeris Ltd (registered company no. 12773096) of registered office Shorthouse & Martin, Worthy House, 14 Winchester Road, Basingstoke, Hampshire, United Kingdom, RG21 8UQ, and anyone working on their behalf including employees, agents and representatives and affiliated partners. The trading office of Auxeris Ltd is Soho Works Shoreditch, 56 Shoreditch High St, Hackney, London E1 6JJ.

Candidate means the person Introduced by the Agency to the Client for an Engagement including any officer, employee or other representative of the Candidate if the Candidate is a corporate body, and members of the Agency’s own staff;

Client means the person, firm or corporate body together with any subsidiary or associated person, firm or corporate body (as the case may be) to whom the Candidate is Introduced;

Client's Group means (a) any individual, company, partnership, statutory body or other entity which from time to time Controls the Client, including (but not limited to) as a holding company as defined in section 1159 of the Companies Act 2006; and (b) any company, partnership, statutory body or other entity which from time to time is Controlled by or is under common Control with the Client, including (but not limited to) as a subsidiary or holding company as defined in section 1159 of the Companies Act 2006;

Engagement means the engagement, employment or use of the Candidate by the Client or by any third party to whom the Candidate has been Introduced by the Client, on a permanent or temporary basis, whether under a contract of service or for services; under an agency, licence, franchise or partnership agreement; or any other engagement; or through a limited company of which the Candidate is an officer, employee or other representative; and “Engage”, “Engages” and “Engaged” shall be construed accordingly;

Introduction means (i) the passing to the Client of a curriculum vitae or information which identifies the Candidate; or (ii) the Client’s interview of the Candidate (in person or by telephone or by any other means), following the Client’s instruction to the Employment Business to supply a temporary worker; or (iii) the supply of the Candidate; and, in any case, which leads to an Engagement of the temporary worker or the Candidate; and “Introduced” and "Introducing" shall be construed accordingly;

Introduction Fee means the fee payable by the Client to the Agency for an Introduction resulting in an Engagement;

Remuneration includes gross base salary or fees, guaranteed and/or anticipated bonus and commission earnings, allowances, inducement payments, the benefit of a company car and all other payments and taxable (and, where applicable, non-taxable) emoluments payable to or receivable by the Candidate for services rendered to or on behalf of the Client or any third party. Where the Client provides a company car, a notional amount may be added to the salary in order to calculate the Agency’s fee;

Replacement Candidate means any Candidate Introduced by the Agency to the Client to fill the Engagement following the Introduction of another Candidate whose Engagement either did not commence or was terminated during the first two calendar months of the Engagement;

Vulnerable Person means any person who by reason of age, infirmity, illness, disability or any other circumstance is in need of care or attention, and includes any person under the age of eighteen; and

1.2 Unless the context otherwise requires, references to the singular include the plural and references to the masculine include the feminine and vice versa.

1.3 The headings contained in these Terms are for convenience only and do not affect their interpretation.

1.4 Any reference, express or implied, to an enactment includes a reference to that enactment as from time to time amended, modified, extended, re-enacted, replaced or applied by or under any other enactment (whether before or after the date of these Terms) and all subordinate legislation made (before or after these Terms) under it from time to time.

2. THE CONTRACT

2.1 These Terms of business and the contract between the Agency and the Client for the supply of permanent or contract staff (to be engaged directly by the Client) and are deemed to be accepted by the Client by virtue of an Introduction or the Engagement of a Candidate, or the passing by the Client of any information about a Candidate to any third party following an Introduction.

2.2 These Terms contain the entire agreement between the parties and unless otherwise agreed in writing by a Director of the Agency, these Terms prevail over any Terms of business or purchase conditions (or similar) put forward by the Client.

2.3 No variation or alteration to these Terms shall be valid unless the details of such variation are agreed between a Director of the Agency and the Client and are set out in writing and a copy of the varied Terms is given to the Client stating the date on or after which such varied Terms shall apply.

2.4 The Agency acts as an employment agency (as defined in Section 13(2) of the Employment Agencies Act 1973) when introducing Candidates to the Client for direct Engagement by that Client.

3. NOTIFICATIONS AND FEES

3.1 The Client agrees to:

3.1.1 notify the Agency immediately of the Terms of any offer of an Engagement which it makes to the Candidate;

3.1.2 notify the Agency immediately that its offer of an Engagement to the Candidate has been accepted and to provide details to the Agency of the Remuneration agreed with the Candidate together with any documentary evidence as requested by the Agency; and

3.1.3 pay the Introduction Fee, to be calculated in accordance with the provisions of this clause 3, by the due date for payment in clause 3.7.

3.2 The Introduction Fee calculated in accordance with clause 3.3 below is payable if the Client Engages the Candidate within the period of 6 calendar months from the date of (a) the Introduction, (b) the Client’s withdrawal of an offer of Engagement or (c) the Candidate’s rejection of an offer of an Engagement, (whichever is the later).

3.3 The Introduction Fee is the amount equal to a percentage of the Gross Base Salary applicable during the first 12 months of the Engagement, in accordance with the location-based fee structure outlined in the Agency's pricing chart:

3.3.1 Gross base salary Introduction Fee: The percentage applicable to the Candidate's location and salary banding as set out in the Agency's fee schedule.

3.3.2 Please note that the minimum Fee charged by the Agency is £2,500 (two thousand five hundred pounds sterling).

3.3.3 Any additional fees on the remainder of the Remuneration will be negotiated on a case-by-case basis and agreed in advance of any search or placement.

3.4 Where the actual Remuneration is not known, the Agency will charge an Introduction Fee calculated in accordance with clause 3.3 based on its determination of the Gross Base Salary taking into account the market rate level of remuneration applicable for the position in which the Candidate has been Engaged and with regard to any information supplied to the Agency by the Client and/or comparable positions in the market generally.

 

3.5 Where prior to the commencement of the Engagement the Agency and the Client agree that the Engagement will be on the basis of a fixed term of less than 12 months, the Introduction Fee will apply pro-rata. If the Client (a) extends the Engagement beyond the initial fixed term or (b) re-Engages the Candidate within 6 calendar months from the date of termination of the agreed period of the fixed term Engagement, then the Client shall be liable to pay a further Introduction Fee based on the additional Remuneration applicable for (a) the extended period of Engagement or (b) the period of the second and any subsequent Engagement, subject to the Client not being liable to pay a greater sum in Introduction Fees than the Client would have been liable for under clause 3.3 had the Candidate first been Engaged for 12 months or more.

3.6 The Client’s obligations under this clause 3 shall be performed without any right of the Client to invoke set-off, deductions, withholdings or other similar rights.

3.7 The Introduction Fee shall be payable in three instalments on the following schedule:

3.7.1 50% at 30 days of the date of the Agency’s invoice which shall be rendered once the Candidate commences the Engagement.

3.7.2 25% at 60 days of the date of the Agency’s invoice which shall be rendered once the Candidate commences the Engagement.

3.7.3 25% at 90 days of the date of the Agency’s invoice which shall be rendered once the Candidate commences the Engagement.

3.8 Payment shall be made in accordance with the schedule above by direct debit. Where direct debit cannot be provided, invoice will be due within 14 days of Candidate start date, and the client will waive the right to any refunds set out in clause 4.1.

3.9 VAT is charged at the standard rate on all fees.

3.10 The Agency reserves the right to charge interest under the Late Payment of Commercial Debts (Interest) Act 1998 on invoiced amounts unpaid by the due date at the rate of 8% per annum above the base rate from time to time of the Bank of England from the due date until the date of payment.

4. REFUNDS

4.1 If, after an offer has been made and accepted, the Engagement (a) does not commence because the Candidate withdraws their acceptance; or (b) once it has commenced, is terminated by either the Candidate or the Client (except in circumstances where the Candidate is made redundant) before the expiry of the first three calendar months from the date of commencement of the Engagement; then subject to the Terms of clause 4.2:

4.1.1 The Agency will forfeit 100% of the Introduction Fee should a Candidate leave within the first calendar month or one replacement candidate will be provided without further charge, subject to availability.

4.1.2 The Agency will forfeit 50% of the Introduction Fee should a Candidate leave in month two or one replacement candidate will be provided without further charge, subject to availability.

4.1.3 The Agency will forfeit 25% of the Introduction Fee should a Candidate leave in month three or one replacement candidate will be provided without further charge, subject to availability.

4.2 In order to qualify for the refund set out in clause 4.1, then:

4.2.1 The Client must comply with the provisions of clause 3.1 and must notify the Agency in writing of the termination of the Engagement or the non-commencement of the Engagement within 7 days of its termination or non-commencement.

4.2.2 The Client must satisfy the Agency that there have been no significant changes to the job specification which have led to the Candidate terminating the Engagement.

4.2.3 The Client may give the Agency 8 weeks from the date of the notice of non-commencement or termination in which to find one suitable Replacement Candidate based on the original specification given for the position the Client is seeking to fill. If after 8 weeks from the date of the notice no suitable Replacement Candidate can be found, the Client will then be eligible for a refund, subject to the rest of clause 4.

4.2.4 The Client must comply with clause 3.8.

4.3 For the purposes of this clause 4, the date of termination of the Engagement shall be the date on which the Candidate ceases working or would have ceased working for the Client, but for any period of garden leave or payment in lieu of notice, whichever is the later.

5. INTRODUCTIONS TO THIRD PARTIES 

5.1 Introductions of Candidates are confidential. If a Client discloses a Candidate’s details to a third party, that will be deemed to be a “Third Party Introduction”. If that Third Party Introduction results in an Engagement of the Candidate by the third party within 6 months of the Agency’s Introduction of the Candidate to the Client, then the Client will be liable to the Agency for payment of an Introduction Fee in accordance with clause 3. Neither the Client nor the third party shall be entitled to a refund of the Introduction Fee under clause 4 in any circumstances.

6. SUITABILITY CHECKS

6.1 The Agency endeavours to ensure the suitability of Candidates Introduced to the Client to work in the position which the Client seeks to fill by taking reasonably practicable steps to

6.1.1 ensure that it would not be detrimental to the interests of either the Client or the Candidate;

6.1.2 ensure that both the Client and Candidate are aware of any requirements imposed by law or by any professional body; [and]

6.1.3 confirm that the Candidate is willing to work in the position [and]

6.1.4 obtain confirmation of the Candidate’s identity; and that the Candidate has the experience, training, qualifications and any authorisation which the Client considers necessary or which may be required by law or by any professional body.

6.2 Notwithstanding clause 6.1 the Client shall be obliged to satisfy itself as to the suitability of the Candidate for the position they are seeking to fill. The Client is responsible for:

6.2.1 taking up any references provided by the Candidate before Engaging the Candidate;

6.2.2 checking the Candidate’s right to work and obtaining permission to work as may be required by the law of the country in which the Candidate is Engaged to work;

6.2.3 the arrangement of medical examinations and/or investigations into the medical history of any Candidate; and

6.2.4 satisfying any medical and other requirements, qualifications or permission required for the Candidate to work in the Engagement. 

6.3 To enable the Agency to comply with its obligations under 6.1 above the Client undertakes to provide to the Agency details of the position which the Client seeks to fill, including the following:

6.3.1 the type of work that the Candidate would be required to do;

6.3.2 the location and hours of work;

6.3.3 the experience, training, qualifications and any authorisation which the Client considers necessary or which are required by law or any professional body for the Candidate to possess in order to work in the position;

6.3.4 any risks to health or safety known to the Client and what steps the Client has taken to prevent or control such risks;

6.3.5 the date the Client requires the Candidate to commence the Engagement;

6.3.6 the duration or likely duration of the Engagement;

6.3.7 the minimum rate of Remuneration, expenses and any other benefits that would be offered;

6.3.8 the intervals of payment of Remuneration; and

6.3.9 the length of notice that the Candidate would be entitled to give and receive to terminate their employment with the Client. 

6.4 Where the Candidate is Introduced for a position which involves working with, caring for or attending to a Vulnerable Person the Agency shall, in addition to the obligations in clause 6.1, take reasonably practicable steps to:

6.4.1 obtain confirmation of the Candidate’s identity;

6.4.2 obtain confirmation that the Candidate has the experience, training, qualifications and any authorisation which the Client considers necessary or which may be required by law or by any professional body; and

6.4.3 obtain and offer to provide copies to the Client of two references from persons who are not relatives of the Candidate and who have agreed that the references they provide may be disclosed to the Client; and any relevant qualifications or authorisations of the Candidate. If the Agency has taken all reasonably practicable steps to obtain such information and has been unable to do so fully it shall inform the Client of the steps it has taken to obtain this information in any event.

7. INFORMATION TO BE PROVIDED

7.1 When the Agency Introduces a Candidate to the Client in the case of a position which involves working with Vulnerable Persons, then the Agency shall inform the Client that they have obtained confirmation of the matters set out in clause 6.4 and the parts therein. Where such information is not given in paper form or by electronic means it shall be confirmed by such means by the end of the third business day (excluding Saturday, Sunday and any Public or Bank Holiday) following, save where the Candidate is being Introduced for an Engagement which is the same as one in which the Candidate has worked within the previous 5 business days and such information has already been given to the Client.

8. CONFIDENTIALITY AND DATA PROTECTION 

8.1 All information relating to a Candidate is confidential and subject to the Data Protection Act 2018 (‘DPA’) and is provided solely for the purpose of providing work-finding services to the Client. Such information must not be used for any other purpose nor divulged to any third party and the Client undertakes to abide by the provisions of the DPA in receiving and processing the data at all times. In addition information relating to the Agency’s business which is capable of being confidential must be kept confidential and not divulged to any third party, except information which is in the public domain.

9. LIABILITY

9.1 The Agency shall not be liable under any circumstances for any loss, expense, damage, delay, costs or compensation (whether direct, indirect or consequential) which may be suffered or incurred by the Client arising from or in any way connected with the Agency seeking a Candidate for the Client or from the Introduction to or Engagement of any Candidate by the Client or from the failure of the Agency to introduce any Candidate. For the avoidance of doubt, the Agency does not exclude liability for death or personal injury arising from its own negligence or for any other loss which it is not permitted to exclude under law.

10. NOTICES

10.1 All notices which are required to be given in accordance with these Terms shall be in writing and may be delivered personally or by first class prepaid post to the registered office of the party upon whom the notice is to be served or any other address that the party has notified the other party in writing, by email or facsimile transmission. Any such notice shall be deemed to have been served: if by hand when delivered, if by first class post 48 hours following posting and if by email, when that email is sent.

11. SEVERABILITY

11.1 If any of the provisions of these Terms shall be determined by any competent authority to be unenforceable to any extent, such provision shall, to that extent, be severed from the remaining Terms, which shall continue to be valid to the fullest extent permitted by applicable laws.

12. GOVERNING LAW AND JURISDICTION

12.1 These Terms are governed by the law of England & Wales and are subject to the exclusive jurisdiction of the Courts of England & Wales.

Temporary Terms & Conditions

1. DEFINITIONS AND INTERPRETATION​

1.1 In these Terms the following definitions apply: 

Agency Worker means the individual who is introduced by the Employment Business to provide services to the Hirer;

Agency Workers Regulations means the Agency Workers Regulations 2010;

Placement means services to be performed by the Agency Worker for the Hirer for a period of time during which the Agency Worker is supplied by the Employment Business to work temporarily for and under the supervision and direction of the Hirer;

Placement Details means written confirmation of the Placement details agreed with the Hirer prior to commencement of the P;

AWR Claim means any complaint or claim to a tribunal or court made by or on behalf of the Agency Worker against the Hirer and/or the Employment Business for any breach of the Agency Workers Regulations; 

 

Calendar Week means any period of seven days starting with the same day as the first day of the First Placement; 

Charges means the hourly charges of the Employment Business calculated in accordance with clause 5.1 and as may be varied from time to time in accordance with these Terms;  

Comparable Employee means as defined in Schedule 1 to these Terms; 

Conduct Regulations means the Conduct of Employment Agencies and Employment Businesses Regulations 2003;

Confidential Information means any and all confidential commercial, financial, marketing, technical or other information or data of whatever nature relating to the Hirer or Employment Business or their business or affairs (including but not limited to these Terms, data, records, reports, agreements, software, programs, specifications, know-how, trade secrets and other information concerning the Placement) in any form or medium whether disclosed or granted access to whether in writing, orally or by any other means, provided to the Agency Worker or any third party in relation to the Placement by the Hirer or the Employment Business or by a third party on behalf of the Hirer whether before or after the date of these Terms together with any reproductions of such information in any form or medium or any part(s) of such information;

 

Control means (a) the legal or beneficial ownership, directly or indirectly, of more than 50% of the issued share capital or similar right of ownership; or (b) the power to direct or cause the direction of the affairs and/or general management of the company, partnership, statutory body or other entity in question, whether through the ownership of voting capital, by contract or otherwise, and "Controls" and "Controlled" shall be construed accordingly; 

Data Protection Laws means the Data Protection Act 1998, any applicable statutory or regulatory provisions and all European Directives and regulations in force from time to time relating to the protection and transfer of personal data;

Employment Business means Auxeris Ltd (registered company no. 12773096) of registered office Shorthouse & Martin, 62-64 New Rd, Basingstoke RG21 7PW. The trading office of Auxeris Ltd is Soho Works, Unit 4.07, Tea Building, 56 Shoreditch High St, London, E1 6JJ.

Engagement means the engagement, employment or use of the Agency Worker by the Hirer or any third party to whom the Agency Worker has been introduced by the Hirer, directly or indirectly, on a permanent or temporary basis, whether under a contract of service or for services, and/or through a company of which the Agency Worker is an officer, employee or other representative, an agency, license, franchise or partnership arrangement, or any other engagement; and “Engage”, “Engages” and “Engaged” shall be construed accordingly;

First Placement means:

(a) the relevant Placement; or

(b) if, prior to the relevant Placement:

(i) the Agency Worker has worked in any Placement in the same role with the relevant Hirer as the role in which the Agency Worker works in the relevant Placement; and

(ii) the relevant Qualifying Period commenced in any such Placement, that Placement (a Placement being (for the purpose of this defined term) a period of time during which the Agency Worker is supplied by one or more Temporary Work Agencies to the relevant Hirer to work temporarily for and under the supervision and direction of the relevant Hirer);

 

Hirer means the person, firm or corporate body together with any subsidiary or associated person, firm or corporate body (as the case may be) to whom the Agency Worker is introduced;

 

Hirer's Group means (a) any individual, company, partnership, statutory body or other entity which from time to time Controls the Hirer, including (but not limited to) as a holding company as defined in section 1159 of the Companies Act 2006; and (b) any company, partnership, statutory body or other entity which from time to time is Controlled by or is under common Control with the Hirer, including (but not limited to) as a subsidiary or holding company as defined in section 1159 of the Companies Act 2006;

Introduction means (i) the passing to the Hirer of a curriculum vitae or information which identifies the Agency Worker; or (ii) the Hirer’s interview of the Agency Worker (in person or by telephone or by any other means), following the Hirer’s instruction to the Employment Business to supply a temporary worker; or (iii) the supply of the Agency Worker; and, in any case, which leads to an Engagement of the temporary worker or the Agency Worker; and “Introduced” and "Introducing" shall be construed accordingly;

Losses means all losses, liabilities, damages, costs, expenses whether direct, indirect, special or consequential (including, without limitation, any economic loss or other loss of profits, business or goodwill, management time and reasonable legal fees) and charges, including such items arising out of or resulting from actions, proceedings, claims and demands;

Period of Extended Hire means any additional period that the Hirer wishes the Agency Worker to be supplied for beyond the duration of the original Placement or series of Placement as an alternative to paying a Transfer Fee;

Qualifying Period means 12 continuous Calendar Weeks during the whole or part of which the Agency Worker is supplied by one or more Temporary Work Agencies to the relevant Hirer to work temporarily for and under the supervision and direction of the relevant Hirer in the same role, and as further defined in Schedule 1 to these Terms;

Relevant Period means whichever ends later of (a) the period of 8 weeks commencing on the day after the last day on which the Agency Worker worked for the Hirer having been supplied by the Employment Business; or (b) the period of 14 weeks commencing on the first day on which the Agency Worker worked for the Hirer having been supplied by the Employment Business or 14 weeks from the first day of the most recent Placement where there has been a break of more than 6 weeks (42 days) since any previous Placement;

Relevant Terms and Conditions means terms and conditions relating to:

(a) pay;

(b) the duration of working time;

(c) night work;

(d) rest periods;

(e) rest breaks; and

f) annual leave

that are ordinarily included in the contracts of employees or workers (as appropriate) of the Hirer whether by collective agreement or otherwise and including (for the avoidance of doubt and without limitation) such terms and conditions that have become contractual by virtue of custom and practice, including copies of all relevant documentation;

Remuneration includes gross base salary or fees, guaranteed and/or anticipated bonus and commission earnings, allowances, inducement payments, the benefit of a company car and all other payments and taxable (and, where applicable, non-taxable) emoluments payable to or receivable by the Agency Worker for services provided to or on behalf of the Hirer or any third party.

Temporary Work Agency means as defined in Schedule 1 to these Terms;

Terms means these terms of business (including the attached schedules) together with any applicable Placement Details;

Transfer Fee means the fee payable in accordance with clause 7 of these Terms and Regulation 10 of the Conduct Regulations;

Vulnerable Person means any person who by reason of age, infirmity, illness, disability or any other circumstance is in need of care or attention, and includes any person under the age of eighteen; and

Working Time Regulations means the Working Time Regulations 1998.

1.2 Unless the context otherwise requires, references to the singular include the plural and references to the masculine include the feminine and vice versa.

1.3 The headings contained in these Terms are for convenience only and do not affect their interpretation.

1.4 Any reference, express or implied, to an enactment includes a reference to that enactment as from time to time amended, modified, extended, re-enacted, replaced or applied by or under any other enactment (whether before or after the date of these Terms) and all subordinate legislation made (before or after these Terms) under it from time to time.

2. THE CONTRACT

2.1 These Terms constitute the contract between the Employment Business and the Hirer for the supply of the Agency Worker’s services by the Employment Business to the Hirer and are deemed to be accepted by the Hirer by virtue of its request for, interview with or Engagement of the Agency Worker, or the passing of any information by the Hirer about an Agency Worker to any third party following an Introduction.

2.2 These Terms contain the entire agreement between the parties and unless otherwise agreed in writing by a Director of the Employment Business, these Terms prevail over any terms of business or purchase conditions (or similar) put forward by the Hirer.

2.3 Subject to clause 5.2, no variation or alteration to these Terms shall be valid unless the details of such variation are agreed between a Director of the Employment Business and the Hirer and are set out in writing and a copy of the varied Terms is given to the Hirer stating the date on or after which such varied Terms shall apply.

 

2.4 The Employment Business shall act as an employment business (as defined in Section 13(3) of the Employment Agencies Act 1973) when Introducing Agency Workers for Placements with the Hirer.

3. HIRER OBLIGATIONS

3.1 To enable the Employment Business to comply with its obligations under the Conduct Regulations the Hirer undertakes to provide to the Employment Business details of the position which the Hirer seeks to fill, including the following: 

 

3.1.1 the type of work that the Agency Worker would be required to do;

3.1.2 the location and hours of work;

3.1.3 the experience, training, qualifications and any authorisation which the Hirer considers necessary or which are required by law or any professional body for the Agency Worker to possess in order to work in the position;

3.1.4 any risks to health or safety known to the Hirer and what steps the Hirer has taken to prevent or control such risks;

3.1.5 the date the Hirer requires the Agency Worker to commence the Placement;

3.1.6 the duration or likely duration of the Placement.

 

3.2 The Hirer will assist the Employment Business in complying with the Employment Business' duties under the Working Time Regulations by supplying any relevant information about the Placement requested by the Employment Business and the Hirer will not do anything to cause the Employment Business to be in breach of its obligations under these Regulations. If the Hirer requires the services of an Agency Worker for more than 48 hours in any week during the course of an Placement, the Hirer must notify the Employment Business of this requirement before the commencement of the Placement or at the very latest, where this is not reasonably practicable, before the commencement of the week in which the Hirer requires the Agency Worker to work in excess of 48 hours.

 

3.3 The Hirer will comply with its obligations under Regulation 12 (Rights of agency workers in relation to access to collective facilities and amenities) and 13 (Rights of agency workers in relation to access to employment) of the Agency Workers Regulations.

3.4 To enable the Employment Business to comply with its obligations under the Agency Workers Regulations, the Hirer undertakes as soon as possible prior to the commencement of each Placement and during each Placement (as appropriate) and at any time at the Employment Business' request:

 

3.4.1 to inform the Employment Business of any Calendar Weeks since 1 October 2011 in which the relevant Agency Worker has worked in the same or a similar role with the Hirer via any third party prior to the date of commencement of the relevant Placement and/or during the relevant Placement which count or may count towards the Qualifying Period;

3.4.2 if, since 1 October 2011, the Agency Worker has worked in the same or a similar role with the Hirer via any third party prior to the date of commencement of the relevant Placement and/or works in the same or a similar role with the Hirer via any third party during the relevant Placement, to provide the Employment Business with all the details of such work, including (without limitation) details of where, when and the period(s) during which such work was undertaken and any other details requested by the Employment Business;

3.4.3 to inform the Employment Business if, since 1 October 2011, the Agency Worker has prior to the date of commencement of the relevant Placement and/or during the relevant Placement:

3.4.3.1 completed two or more Placements with the Hirer;

3.4.3.2 completed at least one Placement with the Hirer and one or more earlier Placements with any member of the Hirer's Group; and/or

3.4.3.3 worked in more than two roles during a Placement with the Hirer and on at least two occasions worked in a role that was not the same role as the previous role;

3.4.4 save where the Agency Worker will not complete the Qualifying Period during the term of the Placement, to:

3.4.4.1 provide the Employment Business with written details of the basic working and employment conditions the Agency Worker would be entitled to for doing the same job if the Agency Worker had been recruited directly by the Hirer as an employee or worker at the time the Qualifying Period commenced or with those of a Comparable Employee, such basic working and employment conditions being the Relevant Terms and Conditions;

3.4.4.2 inform the Employment Business in writing whether the Relevant Terms and Conditions provided are those of a hypothetical directly recruited employee or worker or those of a Comparable Employee;

3.4.4.3 if the Relevant Terms and Conditions provided are those of a Comparable Employee, provide the Employment Business with a written explanation of the basis on which the Hirer considers that the relevant individual is a Comparable Employee; and

3.4.4.4 inform the Employment Business in writing of any variations in the Relevant Terms and Conditions made at any time during the relevant Placement after the Qualifying Period commenced; and

3.4.4.4.1 save where the Agency Worker will not complete the Qualifying Period during the term of the Placement, to provide the Employment Business with written details of its pay and benefits structures and appraisal processes and any variations of the same.

 

3.5 In addition, for the purpose of awarding any bonus to which the Agency Worker may be entitled under the Agency Workers Regulations, the Hirer will:

 

3.5.1 integrate the Agency Worker into its relevant performance appraisal system;

3.5.2 assess the Agency Worker's performance;

3.5.3 provide the Employment Business with copies of all documentation relating to any appraisal of the Agency Worker, including without limitation written details of the outcome of any appraisal and the amount of any bonus awarded; and

3.5.4 provide the Employment Business with all other assistance the Employment Business may request in connection with the assessment of the Agency Worker's performance for the purpose of awarding any bonus.

 

3.6 The Hirer will comply with all the Employment Business' requests for information and any other requirements to enable the Employment Business to comply with the Agency Workers Regulations. 

 

3.7 The Hirer warrants that:

 

3.7.1 all information and documentation supplied to the Employment Business in accordance with clauses 3.4, 3.5 and 3.6 is complete, accurate and up-to-date; and

3.7.2 it will, during the term of the relevant Placement, immediately inform the Employment Business in writing of any subsequent change in any information or documentation provided in accordance with clauses 3.4, 3.5 and 3.6;

 

3.8 Without prejudice to clauses 13.7 and 13.8, the Hirer shall inform the Employment Business in writing of any:

 

3.8.1 oral or written complaint the Agency Worker makes to the Hirer which is or may be a complaint connected with rights under the Agency Workers Regulations; and

3.8.2 written request for information relating to the Relevant Terms and Conditions that the Hirer receives from the Agency Worker as soon as possible but no later than 7 calendar days from the day on which any such oral complaint is made to or written complaint or request is received by the Hirer and the Hirer will take such action nand give such information and assistance as the Employment Business may request, and within any timeframe requested by the Employment Business, in order to resolve any such complaint or to provide any such information in a written statement to the Agency Worker within 28 days of the Hirer's receipt of such a request in accordance with Regulation 16 of the Agency Workers Regulations and the Hirer will provide the Employment Business with a copy of any such written statement. 

 

3.9 The Hirer undertakes that it knows of no reason why it would be detrimental to the interests of the Agency Worker for the Agency Worker to fill the Placement.

 

4. INFORMATION TO BE PROVIDED BY THE EMPLOYMENT BUSINESS TO THE HIRER

 

4.1 When Introducing an Agency Worker to the Hirer the Employment Business shall inform the Hirer:

 

4.1.1 of the identity of the Agency Worker;

4.1.2 that the Agency Worker has the necessary or required experience, training, qualifications and any authorisation required by law or a professional body to work in the Placement;

4.1.3 that the Agency Worker is willing to work in the Placement; and

4.1.4 the Charges.

 

4.2 Where such information is not given in paper form or by electronic means it shall be confirmed by such means by the end of the third business day (excluding Saturday, Sunday and any Public or Bank Holiday) following, save where the Agency Worker is Introduced for a Placement in the same position as one in which the Agency Worker had previously been supplied within the previous 5 business days and such information has already been given to the Hirer, unless the Hirer requests that the information be resubmitted.

 

5. CHARGES

 

5.1 The Hirer agrees to pay the Charges as notified to and agreed with the Hirer. The Charges are calculated based on the location-based fee structure outlined in the Agency's pricing chart and comprise the following:

 

5.1.1 the Agency Worker’s daily rate of pay;

5.1.2 an amount equal to any paid holiday leave to which the Agency Worker is entitled under the Working Time Regulations and, where applicable, the Agency Workers Regulations and which is accrued during the course of a Placement;

5.1.3 any other amounts to which the Agency Worker is entitled under the Agency Workers Regulations, where applicable;

5.1.4 employer’s National Insurance contributions;

5.1.5 employer’s pension contributions;

5.1.6 any travel, hotel, or other expenses as may have been agreed with the Hirer or, if there is no such agreement, such expenses as are reasonable; and

5.1.7 the Employment Business' commission, which is calculated as a percentage of the Agency Worker’s hourly rate, in accordance with the applicable location-based fee schedule.

 

5.2 The Employment Business reserves the right to vary the Charges agreed with the Hirer, by giving written notice to the Hirer:

 

5.2.1 in order to comply with any additional liability imposed by statute or other legal requirement or entitlement, including but not limited to the Agency Workers Regulations; and/or

5.2.2 if there is any variation in the Relevant Terms and Conditions.

 

5.3 The Charges are invoiced to the Hirer on a weekly basis and are payable within 7 days via Direct Debit Mandate.

5.3.1 The Employment Business reserves the right to withdraw services if the payment is not received within the 7-day period.

 

5.4 In addition to the Charges, the Hirer will pay the Employment Business an amount equal to any bonus that the Hirer awards to the Agency Worker in accordance with clause 3.5 immediately following any such award, and the Employment Business will pay any such bonus to the Agency Worker. The Hirer will also pay any employer’s National Insurance Contributions and the Employment Business' commission on the bonus (calculated using the same percentage rate as that used under clause 5.1.7) in addition to any bonus payable to the Agency Worker.

 

5.5 VAT is payable at the applicable rate on the entirety of the Charges and all sums payable under clause 5.4.

 

5.6 The Employment Business reserves the right to charge interest under the Late Payment of Commercial Debts (Interest) Act 1998 on invoiced amounts unpaid by the due date at the rate of 8% per annum above the base rate from time to time of the Bank of England from the due date until the date of payment.

 

5.7 No refunds are payable in respect of the Charges of the Employment Business.

 

5.8 The Hirer’s obligations under this clause 5 shall be performed without any right of the Hirer to invoke set-off, deductions, withholdings, or other similar rights.

 

6. PAYMENT OF THE AGENCY WORKER

 

6.1 The Employment Business assumes responsibility for paying the Agency Worker and where appropriate, for the deduction and payment of National Insurance Contributions, pension contributions, and PAYE Income Tax applicable to the Agency Worker pursuant to sections 44-47 of the Income Tax (Earnings and Pensions) Act 2003.

 

7. TRANSFER FEES

 

7.1 The Hirer shall be liable to pay a Transfer Fee if the Hirer Engages an Agency Worker Introduced by the Employment Business other than via the Employment Business or introduces the Agency Worker to a third party and such introduction results in an Engagement of the Agency Worker by the third party other than via the Employment Business and:

 

7.1.1 where the Agency Worker has been supplied by the Employment Business, such Engagement takes place during the Placement or within the Relevant Period; or

7.1.2 where the Agency Worker has not been supplied, such Engagement takes place within 12 months from the date of the Introduction to the Hirer. The Transfer Fee will be calculated in accordance with the Agency's location-based pricing structure.

 

7.2 If the Hirer wishes to Engage the Agency Worker other than via the Employment Business without liability to pay a Transfer Fee, the Hirer may, on giving one week’s written notice to the Employment Business, engage the Agency Worker for the Period of Extended Hire specified in the fee schedule.

 

7.3 During such Period of Extended Hire, the Employment Business shall supply the Agency Worker on the same terms on which they have or would have been supplied during the Placement and in any case on terms no less favourable than those terms which applied immediately before the Employment Business received the notice in clause 7.2; and the Hirer shall continue to pay the Charges set out in clause 5. If the Employment Business is unable to supply the Agency Worker for any reason outside its control for the whole or any part of the Period of Extended Hire; or the Hirer does not wish to hire the Agency Worker on the same terms as the Placement but the Agency Worker is Engaged by the Hirer, the Hirer shall pay the Transfer Fee, reduced pro-rata to reflect any Charges paid by the Hirer during any part of the Period of Extended Hire worked by the Agency Worker before being Engaged by the Hirer. If the Hirer fails to give notice of its intention to engage the Agency Worker other than via the Employment Business before such Engagement commences, the parties agree that the Transfer Fee shall be due in full.

 

7.4 Where prior to the commencement of the Hirer's Engagement other than via the Employment Business, the Employment Business and the Hirer agree that such Engagement will be on the basis of a fixed term of less than 12 months, the Employment Business may, in its absolute discretion, reduce the Transfer Fee as calculated in accordance with the Agency's pricing schedule pro-rata. Such reduction is subject to the Hirer Engaging the Agency Worker for the agreed fixed term. Should the Hirer extend the Agency Worker’s Engagement or re-Engage the Agency Worker within 12 months from the commencement of the initial Engagement, the Employment Business reserves the right to recover the balance of the Transfer Fee.

 

7.5 No refund of the Transfer Fee will be paid in the event that the Engagement of the Agency Worker other than via the Employment Business by the Hirer or by a third party to which the Hirer introduces the Agency Worker terminates or terminates before the end of the fixed term referred to in clause 7.4.

 

7.6 VAT is payable in addition to any Transfer Fee or Contract Fee due.

 

7.7 Where the introduction of a Candidate is made by the Hirer to the Agency for the purposes of managing payroll, no Transfer Fee will be due.

 

8. SUITABILITY CHECKS AND INFORMATION TO BE PROVIDED IN SPECIAL SITUATIONS 

 

8.1 Where:

 

8.1.1 the Agency Worker is required by law, or any professional body to have any qualifications or authorisations to work on the Placement the Employment Business will take all reasonably practicable steps to obtain and offer to provide to the Hirer copies of any relevant qualifications or authorisations of the Agency Worker; and

8.1.2 in addition, where the Placement involves working with, caring for or attending one or more Vulnerable Persons, the Employment Business will take all reasonably practicable steps to obtain and offer to provide copies to the Hirer of two references from persons who are not relatives of the Agency Worker and who have agreed that the references they provide may be disclosed to the Hirer; 

8.1.3 and such other reasonably practicable steps as are required to confirm that the Agency Worker is suitable for the Placement. If the Employment Business has taken all reasonably practicable steps to obtain the information above and has been unable to do so fully it shall inform the Hirer of the steps it has taken to obtain this information in any event.

 

8.2 The Hirer shall advise the Employment Business at the time of instructing the Employment Business to supply an Agency Worker whether during the course of the Placement, the Agency Worker will be required to work with, care for or attend one or more Vulnerable Persons or engage in activity or otherwise be working in a position covered by the Safeguarding Vulnerable Groups Act 2006 or the Protecting Vulnerable Groups (Scotland) Act 2007 as applicable.

 

8.3 The Hirer shall assist the Employment Business by providing any information required to allow the Employment Business to comply with its statutory obligations under the Safeguarding Vulnerable Groups Act 2006 or the Protecting Vulnerable Groups (Scotland) Act 2007 as applicable and to allow the Employment Business to select a suitable Agency Worker for the Placement.

 

8.4 In particular in the event that the Hirer removes an Agency Worker from a Placement in circumstances which would require the Employment Business to provide information to the Independent Safeguarding Authority (or the equivalent authority) under the Safeguarding Vulnerable Groups Act 2006 or the Protecting Vulnerable Groups (Scotland) Act 2007, the Hirer will provide sufficient information to the Employment Business to allow it to discharge its statutory obligations.

 

9. UNSUITABILITY OF THE AGENCY WORKER

 

9.1 The Hirer undertakes to supervise the Agency Worker sufficiently to ensure the Hirer’s satisfaction with the Agency Worker’s standards of work. If the Hirer reasonably considers that the services of the Agency Worker are unsatisfactory, the Hirer may terminate the Placement either by instructing the Agency Worker to leave the Placement immediately, or by directing the Employment Business to remove the Agency Worker. The Employment Business may, in its absolute discretion, in such circumstances, reduce or cancel the Charges for the time worked by that Agency Worker, provided that the Hirer has notified the Employment Business immediately that they have asked the Agency Worker to leave the Placement or the Placement terminates:

 

9.1.1 within 4 hours of the Agency Worker commencing the Placement where the Placement is for more than 7 hours; or

9.1.2 within 2 hours for Placements of 7 hours or less

9.1.3 and provided that notification of the unsuitability of the Agency Worker is confirmed in writing to the Employment Business within 48 hours of the termination of the Placement.

 

9.2 The Employment Business shall notify the Hirer immediately if it receives or otherwise obtains information which gives the Employment Business reasonable grounds to believe that any Agency Worker supplied to the Hirer is unsuitable for the Placement and shall be entitled to terminate the Placement forthwith without prior notice and without liability. Notwithstanding, the Hirer shall remain liable for all Charges incurred prior to the termination of the Placement.

 

9.3 The Hirer shall notify the Employment Business immediately and without delay and in any event within 2 hours if the Agency Worker fails to attend work or has notified the Hirer that they are unable to attend work for any reason.

 

10. TERMINATION OF THE PLACEMENT

 

10.1 Any of the Hirer, the Employment Business or the Agency Worker may terminate a Placement at any time without prior notice and without liability (except in the case of termination by the Hirer, who shall be liable for any Charges due under clause 6 above).

 

11. CONFIDENTIALITY AND DATA PROTECTION

 

11.1 All information relating to an Agency Worker is confidential and subject to the Data Protection Laws and is provided solely for the purpose of providing work-finding services to the Hirer. Such information must not be used for any other purpose nor divulged to any third party and the Hirer undertakes to abide by the provisions of the Data Protection Laws in receiving and processing the data at all times.

 

11.2 The Employment Business undertakes to keep confidential all Relevant Terms and Conditions that the Hirer discloses to the Employment Business and not to use such information except for the purposes of compliance with the Agency Workers Regulations (including, for the avoidance of doubt and without limitation, when dealing with any request for information or complaint made by any Agency Worker or any AWR Claim).

 

11.3 Information relating to the Employment Business' business which is capable of being confidential must be kept confidential and not divulged to any third party, except information which is in the public domain

 

12. INTELLECTUAL PROPERTY RIGHTS

 

12.1 All copyright, trademarks, patents and other intellectual property rights deriving from the Placement shall belong to the Hirer. Accordingly the Employment Business shall use its reasonable endeavours to ensure that the Agency Worker shall execute all such documents and do all such acts in order to give effect to the Hirer’s rights pursuant to this clause.

 

13. LIABILITY

 

13.1 Whilst reasonable efforts are made by the Employment Business to give satisfaction to the Hirer by ensuring reasonable standards of skill, integrity and reliability from the Agency Worker and to provide the same in accordance with the Placement details as provided by the Hirer, no liability is accepted by the Employment Business for any loss, expense, damage or delay arising from any failure to provide any Agency Worker for all or part of the Placement or from the negligence, dishonesty, misconduct or lack of skill of the Agency Worker or if the Agency Worker terminates the Placement for any reason. For the avoidance of doubt, the Employment Business does not exclude liability for death or personal injury arising from its own negligence or for any other loss which it is not permitted to exclude under law.

 

13.2 Agency Workers supplied by the Employment Business pursuant to these Terms are engaged under contracts for services. They are not the employees of the Employment Business but are deemed to be under the supervision and direction of the Hirer from the time they report to take up duties and for the duration of the Placement. The Hirer agrees to be responsible for all acts, errors or omissions of the Agency Worker, whether wilful, negligent or otherwise as though the Agency Worker was on the payroll of the Hirer.

 

13.3 The Hirer shall advise the Employment Business of any special health and safety matters about which the Employment Business is required to inform the Agency Worker and about any requirements imposed by law or by any professional body, which must be satisfied if the Agency Worker is to fill the Placement.

 

13.4 The Hirer will also comply in all respects with all statutory provisions as are in force from time to time including, for the avoidance of doubt, but not limited to the Working Time Regulations, Health and Safety At Work etc. Act 1974, the Management of Health and Safety at Work Regulations 1999, by-laws, codes of practice and legal requirements to which the Hirer is ordinarily subject in respect of the Hirer’s own staff (excluding the matters specifically mentioned in clause 6 above), including in particular the provision of adequate Employer’s and Public Liability Insurance cover for the Agency Worker during all Placements.

 

13.5 The Hirer undertakes not to request the supply of an Agency Worker to perform the duties normally performed by a worker who is taking part in official industrial action or duties normally performed by a worker who has been transferred by the Hirer to perform the duties of a person on strike or taking official industrial action.

 

13.6 The Hirer shall indemnify and keep indemnified the Employment Business against any Losses incurred by the Employment Business arising out of any Placement or arising out of any non-compliance with, and/or as a result of any breach of these Terms by the Hirer.

 

13.7 The Hirer shall inform the Employment Business in writing of any AWR Claim which comes to the notice of the Hirer as soon as possible but no later than 7 calendar days from the day on which any such AWR Claim comes to the notice of the Hirer. If the Agency Worker brings, or threatens to bring, any AWR Claim, the Hirer undertakes to take such action and give such information and assistance as the Employment Business may request, and within any timeframe requested by the Employment Business and at the Hirer’s own cost, to avoid, dispute, resist, mitigate, compromise or defend any such AWR Claim and to appeal against any judgment given in respect thereof.

 

14. NOTICES

 

14.1 All notices which are required to be given in accordance with these Terms shall be in writing and may be delivered personally or by first class prepaid post to the registered office of the party upon whom the notice is to be served or any other address that the party has notified the other party in writing, by email or facsimile transmission. Any such notice shall be deemed to have been served: if by hand when delivered, if by first class post 48 hours following posting and if by email, when that email is sent.

 

15. SEVERABILITY

 

15.1 If any of the provisions of these Terms shall be determined by any competent authority to be unenforceable to any extent, such provision shall, to that extent, be severed from the remaining Terms, which shall continue to be valid to the fullest extent permitted by applicable laws.

 

16. GOVERNING LAW AND JURISDICTION

 

16.1 These Terms are governed by the law of England & Wales and are subject to the exclusive jurisdiction of the Courts of England & Wales.

​SCHEDULE 1: "COMPARABLE EMPLOYEE", "QUALIFYING PERIOD" AND "TEMPORARY WORK AGENCY"

Comparable Employee means as defined in Regulation 5(4) of the Agency Workers Regulations being an employee of the Hirer who:

 

a) works for and under the supervision of the Hirer and is engaged in the same or broadly similar work as the Agency Worker having regard, where relevant, to whether the employee and the Agency Worker have a similar level of qualification and skill; and

b) works or is based at the same establishment as the Agency Worker or, where there is no comparable employee working or based at that establishment who satisfies the requirements of (a) above, works or is based at a different establishment and satisfies those requirements.

 

For the purpose of the definition of "Qualifying Period" in clause 1.1 of these Terms, when calculating whether any weeks completed with the Hirer count as continuous towards the Qualifying Period, where:

 

a) the Agency Worker has started working during a Placement and there is a break, either between Placements or during a Placement, when the Agency Worker is not working;

 

b) the break is:

i) for any reason and not more than six Calendar Weeks;

ii) wholly due to the fact that the Agency Worker is incapable of working in consequence of sickness or injury and the break is 28 Calendar Weeks or less; paragraph (iii) does not apply; and, if required to do so by the Employment Business, the Agency Worker has provided such written medical evidence as may reasonably be required;

iii) related to pregnancy, childbirth or maternity and is at a time in a protected period, being a period beginning at the start of the pregnancy and ending at the end of the 26 weeks beginning with childbirth (being the birth of a living child or the birth of a child whether living or dead after 24 weeks of pregnancy) or, if earlier, when the Agency Worker returns to work;

iv) wholly for the purpose of taking time off or leave, whether statutory or contractual, to which the Agency Worker is otherwise entitled which is:

1) ordinary, compulsory or additional maternity leave;

2) ordinary or additional adoption leave;

3) ordinary or additional paternity leave;

4) time off or other leave not listed in paragraphs (iv)i, ii, or iii above; or

5) for more than one of the reasons listed in paragraphs (iv)i, ii, iii to iv above;

v) wholly due to the fact that the Agency Worker is required to attend at any place in pursuance to being summoned for service as a juror and the break is 28 Calendar Weeks or less;

vi) wholly due to a temporary cessation in the Hirer's requirement for any worker to be present at the establishment and work in a particular role for a predetermined period of time according to the established custom and practices of the Hirer;

vii) wholly due to a strike, lock-out or other industrial action at the Hirer's establishment; or

viii) wholly due to more than one of the reasons listed in paragraphs (ii), (iii), (iv), (v), (vi) or (vii); and 

c) the Agency Worker returns to work in the same role with the Hirer, any weeks during which the Agency Worker worked for the Hirer before the break shall be carried forward and treated as counting towards the Qualifying Period with any weeks during which the Agency Worker works for the Hirer after the break. In addition, when calculating the number of weeks during which the Agency Worker has worked, where the Agency Worker has started working in a role during a Placement and is unable to continue working for a reason described in paragraph (b)(iii) or (b)(iv)i., ii, or iii., for the period that is covered by one or more such reasons, the Agency Worker shall be deemed to be working in that role with the Hirer for the original intended duration or likely duration of the relevant Placement, whichever is the longer. For the avoidance of doubt, time spent by the Agency Worker working during a Placement before 1 October 2011 does not count for the purposes of the definition of "Qualifying Period".

 

Temporary Work Agency means as defined in Regulation 4 of the Agency Workers Regulations being a person engaged in the economic activity, public or private, whether or not operating for profit, and whether or not carrying on such activity in conjunction with others, of:

a) supplying individuals to work temporarily for and under the supervision and direction of hirers; or

b) paying for, or receiving or forwarding payment for, the services of individuals who are supplied to work temporarily for and under the supervision and direction of hirers.

 

Notwithstanding paragraph (b) of this definition a person is not a Temporary Work Agency if the person is engaged in the economic activity of paying for, or receiving or forwarding payments for, the services of individuals regardless of whether the individuals are supplied to work for hirers. For the purpose of this definition, a "hirer" means a person engaged in economic activity, public or private, whether or not operating for profit, to whom individuals are supplied to work temporarily for and under the supervision and direction of that person.

 

SCHEDULE 2: TRANSFER FEES

 

1. TRANSFER FEES

 

1.1 The Transfer Fee referred to in clause 7 shall be calculated as follows: a percentage of the Remuneration payable to the Agency Worker during the first 12 months of the Engagement, in accordance with the Agency's location-based fee structure as outlined in the pricing schedule.

 

1.2 The Period of Extended Hire, referred to in clause 7, before the Hirer Engages an Agency Worker shall be calculated in proportion to the number of weeks the Agency Worker has been supplied to the Hirer prior to the start of the Period of Extended Hire, as set out in the Agency’s fee schedule.

 

1.3 Please note that the minimum Transfer Fee charged by the Agency is £2,000 (two thousand pounds sterling).

Interim/RPO Terms & Conditions

 

1. DEFINITIONS

"Services": Refers to interim management services provided by Auxeris Ltd (hereinafter referred to as "Auxeris") as required by the client.

"Client": Refers to any entity engaging Auxeris for provision of the Services.

"Interim Manager": A third-party supplier selected by Auxeris to perform the Services, not employed by Auxeris.

"Letter of Service": A document detailing specifics of each project or placement, provided by Auxeris to the Client.

 

2. SCOPE OF SERVICES

 

2.1 Auxeris agrees to provide interim management services as described in the Letter of Service. The Client shall provide the necessary facilities, information and assistance for Service provision. This contract doesn't constitute an employer-employee relationship.

 

​3. DURATION AND TERMINATION

 

3.1 Services commence and continue as per the Letter of Service. Both parties may agree to extension or early termination. The Client can terminate the contract with a two-week notice, or a one-week notice under special circumstances.

 

4. FEES AND PAYMENT

 

4.1 The Client agrees to pay Auxeris a specified rate plus applicable taxes, payable bi-monthly within seven days from the invoice date via Direct Debit Mandate. Non-payment applies when the Interim Manager is unable to perform due to illness or absence. If extended illness occurs, Auxeris shall endeavour to find a suitable replacement upon request.

 

5. EXPENSE REIMBURSEMENT

 

5.1 The Client shall reimburse Auxeris for any pre-agreed and authorised expenses incurred in providing the Services, upon submission of expense reports.

 

6. NOTICE

 

6.1 Notices may be served by either party by email or post and are deemed served upon dispatch or 24 hours after registered post, respectively.

 

7. EMPLOYMENT OFFER

 

7.1 Should the Client hire the Interim Manager or any associated entity within a year post-contract, the Client agrees to a specified payment to Auxeris amounting to  the percentage applicable to the Candidate's location and salary banding as set out in the Agency's fee schedule..

 

​8. LIABILITY

 

8.1 Auxeris accepts liability for direct damages from serious performance deficiencies, capped at a pre-defined percentage of the retained margin after contractual payments and charges. No liability for indirect or consequential damages.

 

9. CONFIDENTIALITY

 

9.1 Auxeris commits to maintain confidentiality and requires written consent for third-party information disclosure. All related notes, reports, and documents remain or become the Client's property.

 

​10. DISPUTE RESOLUTION 

 

10.1 Disputes will be resolved through arbitration, in accordance with the Arbitration Act 1996 of the United Kingdom, with legal representation allowed for both parties.

 

11. GOVERNING LAW AND JURISDICTION

 

11.1 These Terms are governed by the law of England & Wales and are subject to the exclusive jurisdiction of the Courts of England & Wales.

Pricing Schedule

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